The National Student Survey (NSS) asks final-year UK undergraduates various questions about their student experience, including their overall satisfaction.
The ‘percentage agree’ score for Question 27 ‘overall satisfaction’ is the measure widely used in external reporting on the NSS.
Queen Mary's overall satisfaction score was 75% in 2021 compared with 80% in 2020.
The results of the NSS have been shared with Schools, Institutes and Professional Services, all of whom are drawing up action plans to address the issues raised by students.
The overall response rate was 63% in 2022, which was 5% lower than in 2021.
You can download Queen Mary’s recent NSS results below.
NSS 2022 Results [XLS 15KB]
NSS 2021 Results [XLS 15KB]
NSS 2020 Results [XLS 15KB]
NSS 2019 Results [XLS 14KB]
NSS 2018 results [XLS 15KB]
Respondents to the NSS are asked to rate the extent to which they agree with a number of statements on a scale of 1 - 5, where 5 denotes definite agreement. The percentage satisfaction is the percentage of students who either definitely agree or mostly agree (4 or 5).