From course rep feedback to Student Voice Committees and pulse surveys, your ideas helps inform our actions year-round. Your feedback helps to guide us forward and build on what we’re doing well – both in your School/Institutes, and across Queen Mary.
Here's some recent action we have taken in response to feedback from students like you:
Stream, study, and chill with lightning wifi: £2m invested in our wifi network to enhance our digital and physical learning environment. This impacts more than just education and your day-to-day at the campus, but it also allows students on placements and doctors at Homerton Hospital and Trust hospitals in England to provide you with better care.
Find learning resources fast, anytime, anywhere: introduced new learning resources including Studiosity (24/7 assignment advice), LibKey Nomad (easier way to find academic articles) and Browzine (simpler solution to organising journals).
Fresh labs, faster PCs—study feels pro: AV equipment upgraded in all teaching rooms, and trained teaching staff, to help enhance your learning using the latest technology.
Boosting academic skills support to help you excel: launched a new Academic Skills Centre to provide advice and guidance to help you develop key academic and research skills you need to excel at university and built a QMplus resource to provide targeted support when you need it.
Extended library hours: West Smithfield Library now open 10am-8pm Monday to Friday, with the basement open 24/7 hours daily (during semester).
QMplus is friendlier, so your access is easier: we promoted digital accessibility and security by replacing Blackboard Ally with Brickfield for improved Moodle accessibility.
Free LinkedIn courses—skills 24/7: 10,000+ LinkedIn Learning courses are available to you, as a Queen Mary student, for free 24/7.
Quick feedback and interactive tools—level up now: enabled Learning Analytics integration with Mentimeter to help us help you via considerate feedback!
Supporting your course reps: worked with the Students’ Union to provide ongoing training and support for course reps, including additional briefings, so that students can make their voices heard and make change.
Improved reporting of student feedback to University boards: made it easier for course rep feedback to be reported at senior University boards looking at education quality and standards to improve students’ experiences, including making changes to Student Voice Committees to improve how we consider your feedback.
Changed the Module Experience Survey: we have changed the module experience survey for this academic year. A new student survey portal enables you to tell us what you have enjoyed as well as what you feel we can improve on to allow us further build on your positive experience. The module experience survey is one way for you to use your voice, which is crucial in helping us to improve your experience and the experience of future students.
More support with Cost of Living: Worked with the Students’ Union to introduce a supermarket voucher scheme for students in hardship.
More student wellbeing presence at Whitechapel: we have recruited a full-time permanent Disability Adviser for the Faculty of Medicine and Dentistry, who is partly based at our Whitechapel campus.
More ADHD support: we now have a dedicated ADHD support group and we have made it easier for students to access support whilst they are waiting for a formal diagnosis.
Easier access to Disability and Dyslexia Service (DDS) support: introduced more drop-in sessions for students with autism or mental health diagnoses, as well as those claiming Disabled Students’ Allowances (DSA) .
Easier to book appointments with DDS staff: we have introduced an online booking system.
More streamlined access exam arrangements: we have started accepting evidence from pre-18 to make this easier.
More opportunities to meet international students: running more ‘Global Cafés’ to give students a chance to find out more about support at Queen Mary and make friends.
Better promotion of support services:
Improved awareness of appropriate behaviours on campus: we improved student engagement with our training on Harassment and Sexual Misconduct through the introduction of researched backed, social media style content (3,254 new students completed our micro-course this year). We offered more student events and workshops and run campaigns to embed positive behaviours, as well as to promote a sense of belonging for all on campus:
Save trees, cut CO2—Queen Mary cares! Through our collaborative Joseph Priestly project, Queen Mary now saves 10,200 trees and 625 tonnes of CO2 per year (add link here from Queen Mary press on this topic).
More study spaces: After a two-year build and £16.8m investment, 500 additional study spaces have been added over an additional two floors of Mile End Library.
Digital collections: Research Capital Infrastructure Funding has enabled the creation of the Queen Mary Centre for Digital Collections, offering digitisation, public access to collections, and a virtual exhibition space. To be launched December 2025. Bid total: £547k