Queen Mary is a truly global university with students, staff and alumni from over 170 countries.
Throughout their time at Queen Mary, some members of our community might be affected by global events including war, conflict and disasters.
We know that the impact of these events can be incredibly difficult and distressing for everyone. There is support available for all our students. Please see details below about the range of services available.
The services below, along with all other forms of support, are available through our Student Wellbeing Hub.
Do reach out and ask for support if you need it.
We ask everyone within our diverse and inclusive Queen Mary community to continue to come together to support each other, with compassion, understanding and empathy for others’ pain.
Universities are precisely the places where difficult and complex issues should be debated. We should all feel able to discuss the conflict and express our views within the law.
We will not tolerate racism, antisemitism, Islamophobia, abuse, incitement or harassment of any kind. If you experience or witness anything like this, please report it immediately through Queen Mary’s Report + Support hub.
If you need support regarding your studies, your course, or a change in circumstances, you should contact the student support officers within your academic department in the first instance. We realise that during difficult times it can be hard to concentrate on your studies so do reach out if you need help.
We understand the emotional impact these events may have on members of our community, and our Advice and Counselling Service is available to provide all our students with emotional support. Our counselling blog contains information about looking after your mental health amid distressing world events.
In addition, the Advice and Counselling Service offers in-person and online appointments with one of our counsellors. To request an appointment, please complete the self-referral form which is available through MySIS (click on the Student Services/SEC Online tab at the top and select ‘Submit a request for counselling or mental health advice’). A member of the team will respond as soon as possible.
The Welfare Advisors and International Student Advisers in the Advice and Counselling Service can provide specialist advice on a range of practical issues including money and student immigration permission. To access practical support at any time during your studies, please complete the online contact form.
Support is available day and night through our 24/7 Student Wellbeing Helpline staffed by trained counsellors.
Also, our Chaplaincy is open to all students and staff at Queen Mary, of all faiths and none.
There are external organisations providing advice and support to those affected by conflict, including:
Solutions not Sides: solutionsnotsides.co.uk
Community Security Trust: cst.org.uk 0800 032 3263
UJS Welfare hotline: 020 7424 3288
TellMAMA: tellmamauk.org 0800 456 1226
Victim Support: victimsupport.org.uk
Please follow guidance regarding the processes you need to follow should you wish to host an event or activity on campus for your Student Group.
Further information is available in Queen Mary’s Policy and Code of Practice on the Conduct of Events.
Queen Mary has 24/7 security at all of our campuses. Security support can be reached on 0207 882 5000. More information about how we ensure the security of our community can be found on our dedicated webpages.
If in an emergency, call 999 and ask for the appropriate service. Any hate crime can be reported to the police.
There is guidance on international travel on the Foreign, Commonwealth & Development Office website. Do speak to your student support officer in the first instance.