Professor Stephanie Marshall, Vice-Principal (Education) and Serena-Amani Al Jabbar, Students’ Union President wrote to all students with an update on our National Student Survey (NSS) 2023 results.
Dear student,
As many of you will be aware, each year the National Student Survey (NSS) gives final year undergraduates an opportunity to highlight what they have enjoyed during their studies and to suggest what they think their School/Institute should prioritise in the future. An impressive 70.3% of eligible final year students at Queen Mary took part in the survey this year, and the results have now been published.
There were some changes to the NSS question set and methodology this year, and as a result it is harder for us to make direct comparisons with results from previous years. However, we will be reviewing the data and feedback in the context of those changes to the survey to further understand our results and what students have told us.
Overall, the initial summary results give us room for cautious optimism. It suggests over a number of key metrics that student satisfaction has increased. A huge amount of work has taken place across the University in conjunction with students to improve student experience, and it is very pleasing to see some progress. Clearly however there is much more to do to build on these positives, whilst also responding to any feedback we have received to continually develop what we offer at Queen Mary.
We can all be proud that, across a number of key measures, these results show that Queen Mary students have generally enjoyed a positive university experience and this is thanks to the active contribution students make to shaping learning and teaching. Our University-wide commitment to giving students not only a voice but an active role in shaping the nature of your education means that honest feedback gives us essential insight to help us make real improvements both during your time here and for future students. For example, many of the current projects to improve study and social spaces across our campuses have been implemented as a direct result of previous student feedback. This is just one example of many, so please do continue to make the most of the opportunities to ensure your voice is heard during your time here through your School/Institute, Course Rep, surveys and the Students’ Union.
On behalf of the Queen Mary leadership team and our Students’ Union, we would like to thank all students for your continued contribution to the success of our University.
Best wishes,
Professor Stephanie Marshall Vice-Principal (Education)Queen Mary University of London
Serena-Amani Al Jabbar Students’ Union PresidentQueen Mary Students’ Union