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Message from Assistant Director, Solution Development, IT Services: Resolved IT Major Incident: SITS/MySIS outage

Richard Young, Assistant Director, Solution Development, IT Serviceshas written to all students to let them know that the recent MySIS outage has now been resolved.


Dear student,

IT Services are aware that students may have experienced problems accessing MySIS today. You may not have been able to access your student record, including timetables and exam details. IT technical teams have worked with the supplier to urgently investigate and restore the service, which should now be working normally.

Please be assured that your student record has not been affected.

If you experience any further issues using SITS, please contact the IT Service Desk.

We apologise for the inconvenience this may have caused. 

Kind regards,



Richard Young

Assistant Director, Solution Development

IT Services



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