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Keep yourself and your belongings safe

East London is generally a great and safe place to study and socialise in, but it's always sensible to take precautions to minimise risk to your personal safety and personal belongings. Take a look at the guidance provided by Security, IT Services and the Metropolitan Police.


Leaving belongings unattended

Please do not leave your personal belongings unattended for any length of time, including laptops in the Library, even if it’s just to get a book out or grab a coffee. If you do lose anything or have your belongings stolen, contact Security as soon as possible. Further guidance is available here.

Look Up and Look Out

The Metropolitan Police has issued advice as part of their 'Look Up and Look Out' campaign to help keep you and your belongings safe when out and about.

  • Be aware of your surroundings at all times and keep your personal property secure. Don't text while you're walking – you won't notice potential thieves approaching.
  • Keep away from roadsides if your mobile is in hand.
  • Try going hands free or stand away from the roadside close to a wall so no one can come up behind you.
  • Your phone comes with a range of security features, such as keypad locks and remote data wiping. Make sure they are all activated to stop thieves from accessing your phone and personal data.
  • Register your phone on to help police return stolen property and combat the sale of stolen goods. Police recover more than 2,500 items registered to the website on average every month.
  • Know how to identify your phone if it's stolen. Find your IMEI number by dialling *#06# from your phone and keep a written note of it. If the phone is stolen, report it to the police and your mobile provider to stop it being used.

Phishing emails

It is important to remain vigilant against phishing attacks targeting students. Please take extra care when opening emails from unknown sources or from a known source but with unknown/suspicious content. 

Please be wary of any emails asking you to log in to view documents or check accounts. Phishing emails are becoming increasingly sophisticated. If in doubt, delete the email, do not click on the link provided, do not enter your Queen Mary password or respond to the email. Queen Mary will never send you an email asking for your password or bank details. More advice is available here.

If you have any concerns, please call the IT Service Desk straight away on 020 7882 8888 (x8888). Free cyber security awareness training is also available for students on QMplus – just search for cyber and information security.

More information

More advice on personal safety is available from the Security website.



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