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Council tax exemption information

Monday 26 September 2016

Council tax is charged by local authorities on homes in their area to pay for local public services.  Council Tax is charged on the basis that there are a minimum of two adults living in the dwelling. When counting the number of adult residents, full-time students are disregarded and can claim council tax exemption.

Your local council may ask you to provide proof that you are a full time student.  Depending on which borough you live in, there are different ways to apply for an exemption.

 

Living in the borough of Tower Hamlets, Redbridge, Newham or Waltham Forest?

Queen Mary no longer provides council tax exemption letters for students living in these boroughs.  Instead we provide this information directly to the Councils.  Therefore you do not need to request a council tax exemption letter.
However, you must ensure that you do the following in order for your exemption to be processed:
1)            Ensure your term time address is up-to-date in MySIS
2)            Check the following webpage to see if you need to complete the council’s disregard form: www.arcs.qmul.ac.uk/students/sec/official-letters/92933.html 

 

Living in other council boroughs?

You will need to request a council tax exemption letter.  This letter is on Queen Mary headed paper and contains the university stamp and seal and the following information:

  • Name of student
  • Intended award
  • Programme of Study
  • Date of Entry to Programme
  • Mode of Study
  • Expected Date of Completion

The letter also includes your term and home address taken from your student record. Please check your details are up to date on MySIS before requesting this letter.
You may need to complete a student disregard form and submit this with your council tax exemption letter.  Please check your council tax bill or your local council’s website for instructions on how to apply for an exemption.

 

How do I get a council tax exemption letter?

Please contact the following offices if you need a council tax exemption letter.

Undergraduate and postgraduate taught students only:
You can either come to the Student Enquiry Centre in person, along with your student card and we will print the letter for you there and then, or you can request the letter via our online helpdesk system known as SEC Online (accessed via MySIS) and we will post it to you.  Please note we have long queues at the beginning of the academic year, so if your request is not urgent we recommend you request the letter through SEC Online.
Undergraduate medicine and dentistry students can also go to the Student Office in the Garrod Building (Whitechapel Campus) to request an exemption letter.

Research degree students (e.g. MPhil, PhD and MD(Res) students):
Please contact the Research Degrees Office to request an exemption letter.  Their contact details can be found at: www.arcs.qmul.ac.uk/research-degrees/contacts/index.html  

 

How do I report an issue with a Tower Hamlets/Redbridge/Newham/Waltham Forest council bill or court summons?

If your term time address is up-to-date and you have already completed your student disregard form (not applicable for students living in Newham), then please contact the relevant office below. 
If you have not up-dated your address in MySIS and not completed the form you will need to do this ASAP and let the council know, before contacting the relevant office.

Undergraduate and postgraduate taught students only:
You can either come to the Student Enquiry Centre in person to report the issue with your bill or let us know via our online helpdesk system known as SEC Online (accessed via MySIS).

Research degree students (e.g. MPhil, PhD and MD(Res) students):
Please contact the Research Degrees Office. Their contact details can be found at: www.arcs.qmul.ac.uk/research-degrees/contacts/index.html 

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