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QMUL Student: Course Rep, Andrea Battaglini

Thursday 31 March 2016

Are you a final-year undergraduate? Have you had the chance to take the National Student Survey yet (NSS)? We spoke to Andrea Battaglini, a Course Rep who has recently completed the NSS, to find out why he thinks it’s important.

Andrea at the Education Awards

What degree are you graduating with this year?
BSc Information and Communications Technologies.

Why did you decide to take the National Student Survey and how long did it take?
As a final-year student, I decided to take the NSS because it was a unique opportunity to speak about my course and give honest feedback about the university where I spent the best three years of my life. What’s more, it’s also a great way to help new students make the best choice for their future and enhance the current student experience at QMUL.

The survey had 23 questions based on different aspects of the university environment, including teaching and facilities, and it didn’t take me more than ten minutes to complete.

As a student, why do you think it’s important to provide feedback?
Student feedback gives every student the unique chance to help shape the future of QMUL.

Providing efficient feedback is a great way to show what is currently working well and what areas require improvement. The student point of view is valued by QMUL. Students represent the core part and they have the right to be supported and encouraged through their journey. Thanks to feedback, every department has the opportunity to change or improve many aspects that contribute to the success and the quality of the services provided every day.

Have you seen any changes being implemented as a result of student feedback which you find useful?
Thanks to student feedback, many changes have been made this year! We have new PCs, more study spaces and extended weekend library hours. Changes are not only confined to the ‘academic’ area. QMSU is now offering Meet Free Mondays, with 20 per cent off vegetarian and vegan food in any campus shop every Monday and more one-day and summer volunteering activities open to every student available to participate. The QMotion gym hired 30 new coaches to improve sport activities and have introduced new taster Get Active sessions and events at the beginning of each semester. There is a lot more as well, and if you are interested you can always have a look here: www.qmul.ac.uk/yousaidwedid.

Can you tell us about your role as a Course Rep?
Course Representatives are the link between students, staff and the Students’ Union. Being a Course Rep is a very rewarding role! Over the three years, my main responsibility was to collect views from my course mates regarding various aspects of the course and communicate those to staff members during the Staff-Student Liaison Committee held twice per semester. I had the opportunity to help improve students’ academic experience in my School with many suggestions and new valuable ideas that led me to win a gold award and a skills award at the annual Education Awards ceremony.

As a Course Rep, I’ve learned and developed many valuable skills such as problem solving, negotiation, time management and communication, which are crucial to all employers.

Andrea with Rebecca Lingwood, Vice-Principal for Student Experience, Teaching and Learning

Finally, have you enjoyed your three years at QMUL? Any plans for after graduation?
I have to say that I have thoroughly enjoyed my time at QMUL from the beginning to end. I have met some amazing people who supported me during my time here. I’ve learnt how to think and approach every problem in a different way and I am sure that this will be really helpful for my future. From staff members to QMSU members, everyone is part of the same community, always ready to take care of any small detail in such a large university. QMUL gave me lots of opportunities to grow from both a professional and a human point of view. Last year I had the opportunity to study abroad at a QMUL partner university in Shanghai for a summer school programme, which gave me a great insight into Chinese culture and technology. There are many other amazing opportunities QMUL has given me.

The IT sector is my obsession, so after graduation I have decided to start an MSc in Cyber Security in London.

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