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Student Enquiry Centre - here for your questions

Thursday 19 September 2013

Who we are

The Student Enquiry Centre is a general enquiry service for undergraduate and postgraduate taught students and the front line service for the Academic Registry and Mile End Admissions teams.


Our main services

For current students

  • Enrolment, records, awards, exams, bursaries and scholarship queries
  • Emergency loan appointment bookings
  • Financial Assistance application submissions
  • General enquiries including directions
  • Grant and scholarship cheque collection
  • Official QM letters e.g. bank, council tax, confirmation of degree
  • Provisional transcripts
  • Rail card approvals
  • Replacement student id cards
  • Sign posting to other student support services

For graduates (face to face)

  • Certified copies of degree certificates
  • Duplicate degree award letters and final transcripts

For prospective students (face to face)

  • Course enquiries

How to find out more
Please see our comprehensive website for further information: www.arcs.qmul.ac.uk/students. If our website doesn’t answer your query, you are not sure about something or don’t know who to contact, ask us!

Our location, opening hours and contact details
Located on ground floor, Queen’s Building, Mile End campus
Monday to Friday 9am - 4.30pm
Tel: 020 7882 5005
Email: studentenquiry@qmul.ac.uk

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