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IT transformation – changes coming your way

Thursday 20 September 2012

We are investing in new IT services to enhance and personalise your experience at Queen Mary.

“There is a massive amount of change going on in IT and we are introducing new services to make your student like that little bit easier,” said Chris Day, Director of IT Services.

“It’s important to us that we are providing you with a range of modern technologies to help your studies, and that employers of today and tomorrow will also expect you to be familiar with. You should also notice improved access to Queen Mary information on IT systems – enabling you to learn when and where you want, even on a mobile device,” he added.

For help with any IT related queries, such as setting up your email, get in touch with IT Helpdesk by calling 020 7882 888 or emailing its-helpdesk@qmul.ac.uk.

Here’s a little taster of what’s new and improved this year…

Improved student email

You may have spotted that your College email looks different. Returning QM students are being moved to Microsoft Office 365 for the 2012 academic year. You get more storage with 25GB for each user and can easily access it from your mobile device. For more information and to access your email visit: www.qmul.ac.uk/mail

Enhanced print service

In response to student feedback, new student print and copy facilities are now available in all student service managed labs, the Hive and the libraries. The new service promises to reduce the time spent hanging around printers waiting for your work to appear. The extension of the QM iPay system also means there areno tokens and less hassle in topping up your account. Existing ITS print account balances have been transferred to QM iPay accounts.

Heads up: all printers will now print double-sided unless you change the settings. For more information visit: www.stu.qmul.ac.uk/printing.

New online learning with QMplus

QMplus is our new online learning environment, which the College is introducing this year and is starting to replace Blackboard. It contains a wealth of resources and activities that you are likely to use to support your studies.To access QMplus, visit: qmplus.qmul.ac.uk.

What about Blackboard? Courses within undergraduate Medicine (MBBS) will still be using Blackboard during the 2012/13 academic year.If you are studying on the MBBS programme, then you should still log in to Blackboard at: www.elearning.qmul.ac.uk.

More lecture videos available through Q-Review

Q-Review is a service that records live lectures and teaching materials. We've expanded and upgradedthe service and it is now installed in 44 key lecture theatres and rooms around QM campuses, which means more recordings for students. Find out more at: www.learninginstitute.qmul.ac.uk/elearning/services/q-review

Read more about the IT services coming this year, download the IT services for students leaflet:

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